Protection of Consumer Rights
Safeguarding consumers against unfair trade practices, fraud and exploitation.
Public Charitable Trust · Serving since 2011
Know your rights. Claim your justice.
Grahak Sewa Pratishthan is a public charitable trust protecting consumers, spreading awareness and delivering legal guidance across India — because an aware consumer is the first step to an exploitation-free nation.
Consumer helpline: 0731-2425111
Reg. No. 1101/2011
12A & 80G Registered
All-India Operation
2011
Established
15+
Years of Awareness
13+
Grahak Arth Editions
All-India
Area of Operation
AwareConsumers · Empowered Society
About the Trust
A platform for India's consumer movement
An aware consumer is the first requirement of an exploitation-free India. Grahak Sewa Pratishthan was formed to give the nation's consumer movement a platform for enlightenment, guidance and expression.
Guided by the ideals of Swami Vivekananda, we work for consumer protection, education, research and training — without discrimination of religion, caste, community or gender.
Our goal — become capable, serve the nation, deliver justice.
Aware Consumers, Empowered Society
What We Do
The pillars of our work
From safeguarding rights to building grassroots activists, our work spans the full consumer-protection ecosystem.
Legal Guidance & Assistance
Helping consumers understand the complaint process and the legal remedies open to them.
Awareness & Training
Seminars, workshops and campaigns that spread consumer awareness nationwide.
Training Consumer Activists
Building grassroots activists who stand up and defend consumer rights on the ground.
Collaboration
Working hand in hand with organizations active across the consumer sector.
Research & Publication
Grahak Arth magazine and research-based literature for consumer awareness.
Training & Certification
Train for a career in law & consumer justice
Consumer justice needs facts and proof, not just emotion. Our evidence-led coaching prepares law aspirants and consumer activists alike.
“Become capable, serve the nation, deliver justice.”
- Civil JudgePrelims, Mains & Interview
- ADPOAssistant District Public Prosecutor
- Law OfficerDrafting & departmental procedure
- CLAT & MP JudiciaryLLB entrance & Higher Judicial Service
- Consumer Activist CertificatePractical consumer law for social workers & students
Senior advocates & judicial officers
Regular classes, mock tests & interviews
Complex law, judgments & current updates
Library resources & study material
13+ Editions
Our Publication
Grahak Arth — research literature for consumer awareness
Our flagship magazine runs across 13+ annual editions — a rich archive of law, landmark judgments and consumer literature. Subscribe to stay informed and empowered.
Library & Study Center
Knowledge is power
Continuous research is the foundation of a developed society. Our library and study centre turn knowledge into action.
A rich archive of law, judgments, journals and digital e-resources.
1
Policy, legislative & implementation gapsStudying where consumer protection breaks down in practice.
2
Transparency & accountabilityLegal and policy database research that holds systems to account.
3
Innovation in governanceAction-oriented research that turns findings into reform.
Why It Matters
The law exists. The awareness does not.
Despite the Consumer Protection Act, 2019, most consumers remain unaware of their rights, the complaint process and the remedies available to them.
- Consumer fraud is rising — digital and e-commerce complaints are growing fast.
- Rural & weaker sections are deprived of legal aid and fear the cost of complaints.
- Trained consumer activists are the need of the hour — and that is what we build.
Governance
Our Board of Trustees
Administered by a committed board that upholds transparency, accountability and the trust's charitable mission.
DD
Deeplaxmi DhamankarPresidentYT
Yogesh TrivediSecretaryDS
Devendra Narayan Singh SisodiyaTreasurerMembers of the Committee
Mehtab SinghAlankar VashishthaDharnidhar G. MishraBahadur Singh RajputAnurag LokhandeDevendra Kumar DuvgeSanjay Shendre
Join Us
Be part of the movement
Every empowered consumer makes India stronger. Here's how you can take part.
Become a Consumer Activist
Take our certificate training and defend consumer rights in your community.
See trainingAttend Awareness Programs
Join our seminars, workshops and campaigns held across the country.
Get in touchSubscribe to Grahak Arth
Stay informed with our research magazine and consumer literature archive.
Subscribe
Contact Us
We're here to help
Facing exploitation, or want to join the movement? Reach out — our team responds.
Head Office
80, Narayan Bagh, Indore, Madhya Pradesh, India
Registered Office
171, M.G. Road, Topkhana, Indore, M.P.
Phone