Protection of Consumer Rights
Our core mission — safeguarding consumers against unfair trade practices, fraud and exploitation, and standing with them when they are wronged.
Public Charitable Trust · Since 2011
Aware consumers,
Aware consumers,
an empowered society.
Since 2011, Grahak Sewa Pratishthan has given India's consumer movement a platform for awareness, legal guidance and training — standing with every consumer against exploitation.
Helpline 0731-2425111
Reg. 1101 / 2011
Guided by Swami Vivekananda's ideals
About the Trust
A platform for India's consumer movement
An aware consumer is the first requirement of an exploitation-free India. Grahak Sewa Pratishthan was formed to give the nation's consumer movement a platform for enlightenment, guidance and expression — a public charitable trust working without discrimination of religion, caste, community or gender.
“Become capable, serve the nation, deliver justice.”
2011Established
15+Years of work
13+Grahak Arth editions
What We Do
Our work, across the consumer ecosystem
Legal Guidance
Helping consumers understand complaints and remedies.
Awareness & Training
Seminars, workshops and nationwide campaigns.
Training Activists
Building grassroots activists who defend rights on the ground.
Collaboration
Partnering with organizations across the consumer sector.
Research & Publication
The Grahak Arth magazine and a growing archive of research-based consumer literature — turning knowledge into awareness.
Training & Certification
Train for a career in law & consumer justice
Consumer justice needs facts and proof, not just emotion. Our evidence-led coaching prepares law aspirants and consumer activists.
Certificate Courses
- 1Civil JudgePrelims, Mains & Interview
- 2ADPOAssistant District Public Prosecutor
- 3Law OfficerDrafting & departmental procedure
- 4CLAT & MP JudiciaryLLB entrance & Higher Judicial Service
- 5Consumer Activist CertificatePractical consumer law for students & social workers
Senior advocates & judicial officers
Regular classes, mock tests & interviews
Judgments & current updates
Library & study material
Our Publication
Grahak Arth
Research literature for consumer awareness — our flagship magazine across 13+ annual editions. A rich archive of law, landmark judgments and consumer stories. Subscribe to stay informed and empowered.
13+editions
Library & Study Center
Knowledge is power
Continuous research is the foundation of a developed society — our library and study centre turn that knowledge into reform.
Law, judgments, journals & digital e-resources
Policy & implementation gapsStudying where consumer protection breaks down in practice.
Transparency & accountabilityLegal and policy database research that holds systems to account.
Innovation in governanceAction-oriented research that turns findings into reform.
Why It Matters
The law exists. The awareness does not.
Despite the Consumer Protection Act, 2019, most consumers remain unaware of their rights, the complaint process and the remedies available to them.
- Consumer fraud is rising — digital and e-commerce complaints grow fast.
- Rural & weaker sections are deprived of legal aid.
- Trained consumer activists are the need of the hour — and that is what we build.
Governance
Our Board of Trustees
A committed board upholding transparency, accountability and the trust's charitable mission.
DD
Deeplaxmi DhamankarPresidentYT
Yogesh TrivediSecretaryDS
Devendra Narayan Singh SisodiyaTreasurerMembers of the Committee
Mehtab SinghAlankar VashishthaDharnidhar G. MishraBahadur Singh RajputAnurag LokhandeDevendra Kumar DuvgeSanjay Shendre
Join Us
Be part of the movement
Become a Consumer Activist
Take our certificate training and defend consumer rights in your community.
See trainingAttend Awareness Programs
Join our seminars, workshops and campaigns held across the country.
Get in touchSubscribe to Grahak Arth
Stay informed with our research magazine and consumer literature archive.
SubscribeContact Us
We're here to help
Head Office
80, Narayan Bagh, Indore, Madhya Pradesh
Registered Office
171, M.G. Road, Topkhana, Indore, M.P.
Phone